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David_davidavilaFecha de consulta 4 de julio de 2025, 0:23
por alguna razón no me puedo conectar a messenger! en su momento estaba conectado y ya no me es posible. Necesito saber qué pasa. Estoy probando su plataforma para ver si es posible o conveniente adquirir un plan con uds.
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Chris_L Jotform SupportFecha de respuesta 4 de julio de 2025, 1:23
Hi David,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I see that your account is in Deleted status which may have been causing the issue. Did you intentionally delete your account? If not, would you like us to reactivate your account?
Once we hear back from you, we'll be able to help you with this.
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