Cuenta Suspendida

buen dia necesito que me ayuden a rectivar la cuenta suspendida.

Gracias

Hi Claudio,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question,I've gone ahead and reached out to our relevant team to check on your account. We'll get back to you as soon as we get an update from them.

Let us know if you have any other questions.

Actualmente la tarjeta debería tener fondos. por favor intenten cobrar el monto para reactivar el servicio por favor.

Gracias.

Hi Claudio,

I'm still waiting for the reply of the relevant team.  Rest assured that we’ll get back to you with an update as soon as we have one.

Thanks for your patience and understanding, we appreciate it.

Ok. estaré esperando.

Gracias¡

Hi Claudio,

I just heard back from the relevant team and the account is now reactivated. You can now try to make a payment again.

Let us know if you need any more help.