¿Cuál es la mejor práctica para liberar espacio?

  • formudigital
    Fecha de consulta 22 de marzo de 2025, 14:05

    Buenas, espero se encentren bien!

    Estoy llegando a la cuota de almacenamiento de mi plan y me gustaría liberar espacio.

    Para esto elimine una gran cantidad de registros recibidos en Jotform tables y en Inbox, pero no se refleja aun en el espacio disponible. Sobre esto tengo dos consultas:

    1. Hay algún acceso directo a los documentos adjuntos de los envios (fotografías) y los documentos subidos (imagenes, logos, etc), para administrarlos.
    2. Cual es la mejor practica o la mejor manera de liberar espacio que me pueden recomendar?

    Muchas gracias por su atención

  • Camila Jotform Support
    Fecha de respuesta 22 de marzo de 2025, 15:32

    Hi Formularios,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, you can access the uploaded document in Jotform tables and it's associated with the submissions. The best practice for this is to back up your submissions and delete them. Usually when you delete a submission it will take some time, to be refreshed.

    Your upload space now is 76.60 GB / 100.00 GB. Let me show you how to do it:

    1. In Jotform Tables, click on the Three Dots icon next to your form title in the tabs.
    2. In the dropdown menu, click on Trashed Entries to open the Trash menu.
    3. Then, in the Trash menu on the right, click on the Checkboxes to select the submissions you want to purge. To select all, click on the Select All button.
    4. Now, click on Delete Forever, and in the warning window, click on the Delete button to confirm.

    ¿Cuál es la mejor práctica para liberar espacio? Image 1 Screenshot 20 To avoid permanently losing submission data, it’s recommended to Download Form Submissions as Excel, CSV, or PDF. Purging deleted submissions will free up your Submission Storage and Upload Space but won’t affect other limits. You can also check out our guide about Account Usage and Limits for more information.

    Give it a try and let us know if you need any help.