All stories / Splio
How Splio scaled custom workflows in a fraction of the time with Jotform Enterprise and Make
See how Splio improves compliance and onboarding by converting PDFs into automated, no-code workflows and interactive forms with Jotform AI
Results at a glance
# of customer-facing forms created
153
# of form submissions processed through Jotform + Make
1.9 million +
Shortened from days to just hours
Delivery time of customer-specific workflows
Splio
Industry:
Marketing & Research
Organization Size:
Medium
Use Cases:
Customer data collection and validation, customer record creation, workflow automation, customer feedback collection, B2B marketing workflows
About
Splio is an AI-powered customer relationship management (CRM) software company founded in France. Their platform is designed to help businesses orchestrate intelligent, automated, and data-driven omnichannel marketing.
Challenge
As Splio grew, its reliance on fragmented tools and custom-built integrations made delivering client-specific workflows increasingly slow and complex. Each workflow required engineering support, creating bottlenecks and limited agility for customer-facing teams.
Solution
Splio implemented Jotform Enterprise and integrated it with Make to standardize data collection and automate workflow execution. This enabled teams to build dynamic forms, trigger automated processes, and manage workflows independently without ongoing engineering involvement.
Results
With this new system, Splio reduced workflow delivery time significantly, while also scaling operations efficiently. The team created over 150 customer-facing forms and processed more than 1.9 million submissions, all while gaining greater autonomy and consistency across workflows.
Jotform and Make build custom experiences in record time
Jotform and Make enable our managed services team to deliver customer-specific workflows in just hours when it used to take days, and without building custom integrations every time.
VP Product, Splio
