All stories / IDMUS Consulting
Jotform’s Gmail Agent is the preferred choice for this certified AI consultant
Learn how Jotform helped “give a consultant her day back” by saving her a ton of time from answering repetitive emails.
Case study results at a glance
Emails received per day
100
Emails drafted by the Gmail Agent
250
Emails excluded by the AI Agents
11,000+
IDMUS Consulting
Industry:
Marketing & Research
Organization Size:
Small
Use Cases:
Gmail Agent, drag and drop form building, form automations
About
Identity Marketing US Consulting provides small businesses and nonprofits with the expert guidance and support they need to implement AI and automation within their organizations.
Challenge
A busy AI consultant advises SMBs and nonprofits on AI and automation implementation, and receives hundreds of emails per day. She was handling so much correspondence that she considered hiring an assistant just to handle the email workload.
Solution
The consultant tried the Gmail Agent as part of Jotform’s beta program. The AI Agent automatically created email drafts in her style and tone for the customer-related emails she received, ensuring she never missed business-critical communication, while ignoring transactional or promotional emails.
Results
In a short time the Gmail Agent drafted more than 250 emails for her to either review or send, saving her a great deal of time and money (in lieu of hiring an assistant). When paired with the existing form automation the consultant has already built, the agent will help achieve a new level of productivity on upcoming client projects.
Using AI-powered email drafts to streamline daily communication
I’ve been using Gmail Agent and I absolutely love it. It’s great to see it serves a dual purpose when it helps identify messages that I should reply to in my inbox — because I can see the draft — and then I have a choice between which response to use and it just helps move the day along. I really enjoy using it.
Certified AI and Automation Consultant, Identity Marketing US, Identity Marketing US, LLC
