All stories / Helping Hands Orillia
Helping Hands Orillia provides quality care for seniors with Jotform Enterprise
Discover how Helping Hands Orillia streamlines thousands of service quality checks and vehicle inspections with Jotform Enterprise.
Case study results at a glance
# of forms
155
Vehicle inspections conducted
4,400+
Service quality checks conducted
1,800+
Helping Hands Orillia
Industry:
Nonprofit
Organization Size:
Medium
Use Cases:
Client intake, service quality control checks, vehicle inspections, incident reports, staff forms (expense reimbursement, payroll adjustment, etc.) digitizing and streamlining internal operations, enhanced data security, Net Promoter Score (NPS) surveys, and single sign-on (SSO).
About
Helping Hands Orillia is a nonprofit based in Ontario, Canada. It provides support services and home care for seniors and adults with physical disabilities.
Challenge
Helping Hands Orillia was drowning in thousands of paper forms and charts. The organization needed to digitize its operations to improve responsiveness, accountability, and service quality for its community members.
Solution
Helping Hands Orillia quickly digitized its operations with Jotform Enterprise — creating smoother processes for client intake, quality checks, transport vehicle inspections, staff forms, and surveys.
Results
With Jotform Enterprise, Helping Hands Orillia was able to transform into a “tech-smart” organization, speed up internal processes, and free up more staff time to spend on mission-focused work.
Modernizing processes with digital tools
It has tremendously improved the quality of our reporting.
Executive Director, Helping Hands Orillia
