ADVICE What is time to value (TTV) — and how do you measure it? by Jotform Editorial Team November 12, 2021
CUSTOMER SERVICE How do you calculate the customer satisfaction score? by Lee Nathan September 16, 2021
CUSTOMER SERVICE How to ask for testimonials from your customers by Jotform Editorial Team August 10, 2021
CUSTOMER SERVICE The Ultimate Guide to Customer Satisfaction by Jotform Editorial Team February 10, 2025
ADVICE Direct-to-consumer advertising: 5 tips from the experts by Jotform Editorial Team June 16, 2021
ADVICE Setting up an appointment shopping system for your store by Jotform Editorial Team April 20, 2021
GUIDES Direct-to-consumer retail: An introduction for sellers by Jotform Editorial Team January 20, 2023
ADVICE How to determine the best times to post on social media by Jotform Editorial Team March 31, 2021
CUSTOMER SERVICE How to get good — even great — customer feedback by Jotform Editorial Team January 28, 2021
CUSTOMER SERVICE 7 best practices for customer feedback management by Jotform Editorial Team January 07, 2021
ADVICE 10 of the best tools for improving customer communication by Jotform Editorial Team November 27, 2020
CUSTOMER SERVICE In the age of fickle consumers: Why customer retention is the new black by Aytekin Tank March 09, 2020
