Build Likert scale surveys and questionnaires without any coding. Whether you need to collect feedback or research data, Jotform’s Likert scale creator makes it easy to add a Likert rating scale to any online form. Plus, you’ll get access to Jotform’s full suite of features, including conditional logic, autoresponders, auto-generated reports, and more.
القوالب
Don’t want to build your Likert scale form from scratch? No problem. Choose from thousands of ready-made form and survey templates — all ready to be customized to fit your needs. Simply drag and drop to add new survey questions, change Likert scale response anchors, upload your logo, and more.
الفوائد
Collect reliable data with our Likert scale creator. Using Jotform, build and share engaging surveys and questionnaires without coding — and get more accurate data, faster.
Streamline your data-collection process with Jotform’s advanced automation features. Send confirmation or reminder emails with autoresponders and create auto-generated reports to visualize and share your Likert scale survey results.
Create smarter, more complex surveys with conditional logic. Hide and reveal survey fields according to users’ previous answers. Not only does conditional logic help boost response rates, it also helps you target segmented groups with individualized questions.
Use our handy kiosk mode to turn your smartphone or tablet into an in-person survey station. Collect Likert scale survey responses in real time — perfect for conferences, trade shows, meetings, and other types of events.
باستخدام النصائح والحيل والأدوات الصحيحة، لن يكون إنشاء استطلاع مقياس ليكرت أمرًا صعبًا. إليك كيفية القيام بذلك في أربع خطوات بسيطة:
حدد جمهور الاستطلاع والغرض منه
When you’re creating a Likert scale survey, you first need to define your audience and purpose. Who will receive and complete your Likert scale survey? What are you hoping to learn from or accomplish with your Likert scale survey results?
Say, for example, you recently opened a restaurant and would like to get a better understanding of how your patrons view it. Creating and distributing a Likert scale survey is a perfect way to find out how they feel about your menu, staff, cleanliness, music, prices, and overall ambience.
قم بإنشاء أسئلة الاستطلاع الخاصة بك
Once you’ve established your audience and purpose, it’s time to write your survey questions. To do this properly, it’s important that your questions meet several criteria.
They should be well organized
تكون الاستطلاعات أكثر فعالية عندما يقوم المستلمون بإكمالها فعليًا، لذلك يجب أن يكون استطلاع مقياس ليكرت الخاص بك بسيطًا ومباشرًا ومتماسكًا. وإلا فإن المتلقين سوف يتخلون عنه بسبب الإحباط.
Ask a few questions about the same topic consecutively — food, ambience, staff friendliness, and knowledge — and then move onto the next. Grouping similar questions together under a label or subheader is a great way to keep them organized (i.e., keep all questions related to the menu under a “Food and Drink” subheader). Throughout your Likert scale survey, there should be no confusion as to what you’re asking or how one question relates to another.
They should be specific
The most valuable Likert scale surveys deliver honest, accurate feedback, so it’s important to remove all ambiguity. Say, for example, that you’re asking your patrons about service satisfaction. Each question should focus on a different aspect of your restaurant.
Don’t ask, “How satisfied were you with our service?” Instead, ask a question for each type of service, like
Asking broad or vague questions can create false and inaccurate data. If one of your survey respondents loved their server but felt the valet service took too long, how would they rate the service? Changing how you word some of your questions or making them more specific can help you home in on what exactly you need to improve in your restaurant.
In this particular example, your survey’s audience would be your restaurant’s patrons, and its purpose would be to understand what’s working and what’s not so you can make improvements.
With Likert scale surveys, you can take the guesswork out of customer satisfaction and get immediate, actionable, nuanced feedback that can help you optimize your business and make more money.
يجب أن تكون واضحة، مختصرة، وغير موجهة
In addition to being well organized and specific, your questions need to be clear and non-leading. They shouldn’t be too lengthy or contain confusing language that can trip up your respondents.
For example, if you ask your patrons, “How satisfied were you with our clean restaurant?” you’re making the assumption that they found it clean. They may answer inaccurately or dishonestly just to move onto the next question.
Pro tip: Including questions instead of statements in your survey also helps reduce potential bias. There may be a big difference between how your respondents would answer questions like “How satisfied were you…” vs statements like “I was satisfied with…”
حدد نظام النقاط الذي تريد استخدامه
No matter what type of Likert scale survey you’re creating — customer feedback, employee motivation, or market research survey — you’re probably going to use one of these point systems:
These point systems are the most widely used and recognized Likert scales, which can help improve the chances your survey respondents will both understand and complete your survey since they’ll be familiar with its structure.
While you really can’t go wrong with any one of these scales, the five- and seven-point Likert scales are the most popular. Survey respondents need adequate choices, and these two scales give them a nice blend of both positive and negative answers, as well as one neutral option, without overwhelming them.
Additionally, once you’ve decided which point system you’re going to use for your Likert scale survey, it’s a good idea to use it throughout the whole survey, from first to final question. (You can, of course, switch it up from survey to survey.) Changing your scale system within a survey may confuse or frustrate your respondents, leading to inaccurate data.
قم ببناء مقياس ليكرت الخاص بك باستخدام Jotform
Finally, once you’ve drafted your Likert scale survey blueprint by identifying its purpose and audience, creating questions, and choosing a point system, you’re ready to start building it. Jotform is a perfect tool for creating, customizing, disseminating, and even analyzing your Likert scale survey.
Here’s all you have to do:
Jotform is comprehensive, fully customizable, secure, and completely code-free, helping business owners in all industries build surveys that are well designed, professional-looking, and, most importantly, fun and engaging.
توصيات
In this video tutorial, we’ll show you how Jotform can help you create a Likert scale survey for free and discuss the benefits, common use cases, and powerful features of Jotform’s Likert Scale Creator.
تم الرد على جميع أسئلتك حول منشئ مقياس Likert. تحقق من الأسئلة الشائعة للحصول على إجابات للأسئلة الشائعة.
مقياس Likert هو مقياس رقمي حيث يقوم المستخدمون بتقييم رد فعلهم على العبارة. إنه أمر رائع لقياس الآراء والمواقف والمعرفة والمزيد. على سبيل المثال، يمكنك أن تطلب من المستخدم تقييم مدى رضاه عن خدماتك على مقياس من خمس نقاط.
استخدم استبيان Likert عندما تريد الحصول على معلومات من عملائك أو موظفيك حول الأشياء التي تعمل بشكل جيد لعملك والأشياء التي يمكن أن تكون أفضل.
يمكن أن يساعدك استطلاع مقياس Likert في الحصول على رؤى مهمة للمستخدم، والتعرف على تفضيلات المستخدم، والتأكد من أن عملائك يعرفون أنك تهتم بتعليقاتهم.
يمكنك إنشاء مقياس Likert في Jotform عن طريق إضافة ويدجيت منشئ مقياس Likert سهل الاستخدام إلى نموذجك.
درجات استبيان مقياس Likert هي الأكثر شيوعًا (1) غير موافق بشدة، (2) غير موافق، (3) لا أوافق ولا أختلف، (4) أوافق، (5) أوافق بشدة. ويمكن أن تتضمن أيضًا تقييمات تقيس التكرار (دائمًا، غالبًا، أحيانًا، نادرًا، أبدًا)، والأهمية (مهم جدًا، مهم، مهم إلى حد ما، مهم قليلاً، غير مهم)، والاحتمالية، والمزيد.