How to fix the issue with special characters?

  • Next Environmental
    Asked on November 17, 2023 at 9:03 AM

    This method works great except if the data i'm passing from Form 1 to Form 2 contains either a '#' or a '&' symbol. So for example if i'm passing a short text field containing the value of "123 & 456" the data that gets passed to Form 2 is on "123". Everything including the '&' and after gets dropped. How do I fix this issue with special characters?

  • Israel JotForm Support
    Replied on November 17, 2023 at 11:00 AM

    Hello Next Environmenta,

    Thanks for reaching out to us for help. Can you send me the link to your form so I can take a look at it for you? Here is your guide on where to find your form URL or you can follow the steps and screencast below:

    1. Open your form in Form Builder, and in the orange navigation bar at the top of the screen, click on Publish.
    2. Select Quick Share from the left panel.
    3. Look for the Copy Link and click it, then paste it here in the support ticket.

    Form is not getting any submissions Image 1 Screenshot 20 Screenshot 20 Screenshot 20 How to fix the issue with special characters? Image 1 Screenshot 31

    Once we hear back from you, we'll be able to help you with this.


  • Next_Environmental
    Replied on November 17, 2023 at 12:02 PM

    Thanks, but the issue has been resolved. Just needed to use the URLencode parameter.