I'm running this process, but my files/downloads are empty.

  • J
    jmferguson
    Asked on July 30, 2016 at 4:56 AM

    I'm running this process, but my files/downloads are empty.

  • Profile Image
    liyam
    Replied on July 30, 2016 at 5:03 AM

    Hello jmferguson,

    Did you receive an email already that the files are already prepared for download? 

    In any case, I tried making another request.  For the meantime, we will be waiting for your updates.

    Thanks.