Upload error: Files could not be uploaded for some reason

  • Gary Colville
    Asked on July 27, 2023 at 9:39 PM

    Hi, I have been getting the below message.

    I also cannot delete docx, PNG & JPEG files that I had uploaded to the form. I tried changing the files with new ones, only PDF & JPEG, in case any of the files were a problem

    Upload Error

    Files could not be uploaded for some reason

    Thanks

    Page URL: https://www.jotform.com/help/173-understanding-different-form-errors/
  • Victorino_S Support Team Lead
    Replied on July 28, 2023 at 4:50 AM

    Hi Gary,

    Thanks for reaching out to Jotform Support. I'm sorry you are having issues with this. Can you please try using a different browser or incognito mode to see if it makes a difference when you upload the file to the form?

    Give it a try, and let us know how it goes.