What happens to the account limits when a form is archived?

  • BWWB
    Asked on July 18, 2023 at 10:23 AM

    Good morning,

    When you archive, does not clear up space in our Jot Forms account?

    Page URL: https://www.jotform.com/help/1840-how-to-archive-a-form/
  • Mary Enterprise Support
    Replied on July 18, 2023 at 11:13 AM

    Hello BWWB,

    Thanks for reaching out to us for help. When you archive a form, only the form count on the account will change. The other limits will still remain the same. I tested it using my Starter plan account, I had 1 active form with 2 submissions. I archived the form and my form count change from 1 to 0 but my submission count remained the same at 2.

    What happens to the account limits when a form is archived? Image 1 Screenshot 30

    What happens to the account limits when a form is archived? Image 2 Screenshot 41That's it. Let us know if you have any other questions.