Integration: Unable to integrate with Square

  • W
    Wirral Volleyball
    Asked on June 30, 2023 at 5:26 PM

    I cannot set up either a sandbox or live account for club@wirralvolleyballclub.org.uk and when I click the ‘connect’ button it does not change to ‘connected’. I’ve been trying to load a square payment element onto a jotform form for two or three weeks with no success.

    Page URL: https://www.jotform.com/help/459-how-to-integrate-square-with-jotform/
  • Profile Image
    Joshua_T JotForm Support
    Replied on June 30, 2023 at 6:07 PM

    Hi Wirral Volleyball,

    Thanks for reaching out to Jotform Support. I am sorry you are having trouble with this. When I tested it on my end, it appears to be working as expected. Check out this screencast below:

    Integration: Unable to integrate with Square Image 1 Screenshot 20

    Can you share with us the Form URL of the form you are trying to integrate with Square so we can investigate it further?

    Once we hear back from you, we'll be able to move forward with a solution.

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    TheSTSchool
    Replied on July 1, 2023 at 5:36 PM

    Wirral Volleyball it happened to me today

    I used a different browser (google chrome) instead of Safari and it connected straight away