I deleted all the submissions and emptied the trash but my upload space isn't restored

  • A
    Al Kalima Chekka
    Asked on June 19, 2023 at 10:51 AM

    This is not helpful, I deleted all the submissions and emptied the trash but my upload space isn't restored. please help

    Page URL: https://www.jotform.com/help/377-how-to-delete-form-submission-data/
  • Profile Image
    Victorino_S Support Team Lead
    Replied on June 19, 2023 at 11:29 AM

    Hi Al,

    Thanks for reaching out to Jotform Support. I’m sorry you're having difficulties with this. Can you please provide the account's username or email address so we can take a look at it for you?

    Once we hear back from you, we'll be able to help you with this.