How to Track Online Form Submissions Using Google Analytics with iframe embedded form

Does it work only with the source code of the form embedded in the page? It seems that it doesn't work with the form embedded with iframe

Hi Roberto,

Thanks for reaching out to Jotform Support. Yes, I'm afraid this setup only works for forms added to a website using the form’s source code. I went ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Let us know if you have any other questions.

Hi Mary, I also think so

I tried to follow the steps, but I can see that, at the moment of the form is sent, any action is tracked by the GTM using the preview mode.

At the same time, as my form is big and heavy, I'm not able to embed it as source code.

For these reasons I kindly ask if there are other way to track the form sending with GTM or GA, because I need to track advertising performances.

Many thanks

Hi Roberto,

Thanks for getting back to us. I am sorry you are having trouble with this. Can you try using the Google Analytics widget and then enter your Universal Tracking ID and then embed your code using the iFrame code and see if it works?

Give it a try and let us know how it goes.

The plugin doesn't work with GA4

It doesn't work with GA4. I confim

Hi Roberto,

Thanks for getting back to us. It seems that your concern has been escalated to our account specialist. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

Let us know if you need any other help.

Please upgrade the Google Analytics Widget and make it compatible with GA4. Really need it, thanks.

Hi Roberto,

Thanks for your patience while we’re looking into this. Although we don’t have a solution yet, rest assured, we’ll keep working on this until it's resolved. We’ll get back to you as soon as we have an update.

In the meantime, let us know if you have any other questions.

Perhaps using your own thank you page which fires the google tag for GA4 to work is the best answer.

Hi Roberto,

Thanks for getting back to us. I added your request to the ticket created for our Developer Team.

Once we hear back from them, we will circle back to this thread to let you know.