im getting the message below when trying to download forms.

  • M
    MO braggs
    Asked on February 23, 2023 at 3:05 AM

    im getting the message below when trying to download forms. Pease help
    {
    responseCode: 401,
    message: "error",
    error: "API-Limit exceeded"
    }

    Page URL: https://www.jotform.com/help/173-understanding-different-form-errors/
  • Profile Image
    Jude_P
    Replied on February 23, 2023 at 3:18 AM

    Hi MO braggs,

    Thanks for reaching out to Jotform Support. Gold accounts have a limit of 100,000 API calls per day which resets every 12MN EST. Nevertheless, I have manually reset your API limit; contact us back should the issue persist.

    Let us know if you need any more help.