Only one of the signature attached to pdf document

  • NENO Malaysia
    Asked on December 15, 2022 at 4:44 PM

    Hi, we have 2 signatures, however, when we select 2 different emails for each signature, only 1 of the emails made it to receive the attached pdf document of the submission.

    Page URL: https://www.jotform.com/help/433-how-to-add-an-e-signature-to-your-form/
  • Ryan Enterprise Support
    Replied on December 15, 2022 at 9:40 PM

    Hello Neno Malaysia,

    Thanks for reaching out to Jotform Support. Can you provide us the Form URL of the form with regards to your concern? If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here.

    Once we hear back from you, we'll be able to help you with this.