Calculation widget: When changing answer calculation goes to 0

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    centrogiochiticinotaverne
    Domanda del 27 maggio 2026 alle ore 06:00
    The other problem happens when I click No at the question Vuoi che pensiamo noi alla torta?.
    If I click No the total goes to 0, then if I click something else with Calc option in it that "wakes up" the total and it goes correct... I don't know why it happens, because the formula for the total is alway like this:
    (A*B)+(C*D)+(E*F)...

    Can you check it out and help me? Thank you.
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    Vincenzo Jotform Support
    Risposta del 27 maggio 2026 alle ore 06:53

    Hi Luca,

    Thanks for reaching out to Jotform Support. The issue that you are having seems to be caused by the Conditional Logic that you added to your field with the name Totale (CHF) - IVA esclusa. Solving it is easy. You will just need to delete it, as it is conflicting. Let me show you how:

    1. In Form Builder, click on your field with the name Totale (CHF) - IVA esclusa.

    2. Now, on its right side, click on the Conditional Branch icon.

    3. Next, hover on the condition and click on the Gear icon and then on Delete.

    Calculation widget: When changing answer calculation goes to 0 Image 1 Screenshot 30 Result:

    Calculation widget: When changing answer calculation goes to 0 Image 2 Screenshot 41 Give it a try and reach out again if you have any other questions.

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