Account Settings: Update Contact Email Address

Kia ora,

If you can please change our contact email address from employment@wact.org.nz to accounts@wact.org.nz I have attached the last invoice that was sent. Our employment team have been disestablished, and this email address has been removed by our IT team

Hi Michelle,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Jotform cannot directly change the contact or account email address on your behalf, but you can update it yourself so that future billing and account-related emails go to accounts@wact.org.nz instead of employment@wact.org.nz.

Let me walk you through how to change the account email address:

1. Go to your Workspace page and click on your Profile Picture/Avatar in the top-right corner.

2. Select your name from the menu to open your Account page in a new tab.

3. Click on Edit next to your current email address.

4. Enter accounts@wact.org.nz as your new email and then click on Save.

5. If email-change verification is enabled, enter the authentication code sent to your current account email (if still accessible), then verify the new email from the message sent to accounts@wact.org.nz.

Once this is done, future Jotform account and billing emails will be sent to the new address. If you only need to change recipients for specific form notification emails instead of the whole account, you can adjust the recipient email in each form’s notification settings.

If you no longer have any access at all to employment@wact.org.nz and cannot receive verification codes there, please let me know, and include whether you can still log in to the Jotform account itself; after we hear back from you, we’ll have a better idea of what’s going on and how to help.

Let us know if you have any other questions.