Billing Inquiry: Request for Annual Payment Invoice and Credit Application

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    enrithmentradio
    Asked on April 28, 2026 at 12:42 PM

    I would like to pay for a full year and have my last months payment applied as a credit. Please provide an invoice and a link for payment.


    Stan

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    Podo: Support Specialist
    Replied on April 28, 2026 at 12:42 PM

    Hi Stan, you can switch to yearly billing and access your invoices directly from your Jotform account.

    To change your billing details and download an invoice:

    • Go to your account’s Billing/Upgrade page here: Billing on my account.
    • If you’re on a paid plan, open the Billing tab; if you’re on the Starter/Free plan, open the Upgrade tab instead (the Billing tab isn’t available on free plans).
    • In the Billing section, update your subscription to a Yearly plan and confirm the change to generate the annual charge.
    • Still on the same page, go to the Invoices section.
    • Find the latest invoice in the list and click the Download icon to get a PDF copy.

    About applying your last month’s payment as a credit: that kind of account-specific billing adjustment isn’t something I can process directly here, but it can usually be reviewed based on your recent payment history. Please confirm your current plan type (e.g., Bronze/Silver/Gold and Monthly/Yearly) and the email/username on your Jotform account so I can guide you on the exact next step to request that credit and complete your yearly payment.

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