trobble

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    uptdsdn1srengseng
    Asked on April 28, 2026 at 12:59 AM

    please heltrobble Image 1 Screenshot 20p

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    Bryan Fraud & Abuse Operations Manager
    Replied on April 28, 2026 at 1:48 AM

    Hi uptdsdn1srengseng,

    Thanks for using Jotform. We take our user's security and privacy very seriously. As your forms include fields that collecting sensitive information, we'll need to verify the organization and the account owner. You can check out our Terms, Privacy and Security pages and the email subjected as "Action Required: Missing or Incorrect documents for verification" for more information about it.

    We reviewed your KYC submission, but we couldn't verify your account. Can you check the Data section of your Account Settings and fill out the additional document form, including the legal document stating the organization? If the form says, you can only submit it once, you can upload anything requested here as images or send an email to us at kyc-review@jotform.com with the subject Ticket #37845481 and include any requested information.

    We'll be able to help you once you submit the form.

    trobble Image 1 Screenshot 20

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