Account Access: Forgot Password Email Not Received for Event Account

I attempted to use the Forgot Password function however , I never received the email to reset. I receive the email each time someone completes a RSVP.

Thank you.

Thanks for letting me know; we’ll sort this out. To check why the password reset email isn’t arriving, could you please share the email address or username you use to log in to Jotform?

adjutancygcw@cewcvegas.org

The reset password email is being sent to adjutancygcw@cewcvegas.org now. Please check your inbox and also your spam or junk folder. If you still do not receive it, consider whitelisting Jotform's sender email or domain to ensure delivery. Here are a few tips to help prevent future email delivery issues:

• You can view your Email Logs to see what's happening with your form emails
• Whitelist Jotform IP Addresses and Domains
• If the issue persists, Setting Up a Custom SMTP to use your own email provider as the sender may help

If you're still having issues with your password, you can follow the steps in the How to Reset Your Jotform Password guide.