I need urgent assistance to get registrations up and running again.

I need urgent assistance to get registrations up and running again.

Hi Michael,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Let’s first clarify what’s happening so we can get your registrations working again. When you say “registrations,” do you mean that:

• People cannot submit your form at all (Submit button missing, disabled, or form says it’s not available)?
• People can submit, but you are not seeing any new submissions in Tables or Inbox?
• People can submit, but confirmation or notification emails are not being sent/received?

To move forward quickly, please share:

• A link to the form that handles registrations.
• A short description of what your registrants see (any message or screenshot).
• Whether this issue started today or has been happening for a while.

Once we hear back from you, we’ll be able to move forward with a solution.

Let us know if you have any other questions.

Hi Michael,

Once you provide the above information, our team will get to work on finding out what is happening. Is there any other information you can provide regarding the situation?

Once we know more about what’s going on, we can figure out the fix.