Remove my Billing Card

Dear Team,

Kindly remove my saved billing card this my personal card used in the company

Hi SOC,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding your request to remove your saved billing card, please note that you cannot directly delete your payment card information from your account. First, you need to downgrade your account to the Starter Plan. Here9s how to do it:

1. Go to the Billing tab of your account and select Change Plan.
2. Scroll down the page and click on the Downgrade button of the Starter Plan.
3. Follow the instructions to complete the downgrade process.

After downgrading, you will need to contact Jotform Support to request the removal of your saved payment card information.

Give it a try and let us know how it goes.

Hi SOCCAFM,

I've gone ahead and reached out to our relevant team about this. We’ll get back to you as soon as we get an update from them.

Dear valued user,

This is to confirm that your card has been successfully removed from the account.

You may review the updated billing details on your billing page at any time.

If there’s anything else we can assist you with, please let us know.