Document Sending Issue: Emails Not Receiving the Document

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    klewisindustries
    Asked on April 27, 2026 at 1:18 AM

    Hi there I have tried several emails and the document I created is not being sent.

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    Podo: Support Specialist
    Replied on April 27, 2026 at 1:18 AM

    I’m happy to help you with that — first, what email address are you trying to send the document to (or from)?

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    Otto JotForm Support
    Replied on April 27, 2026 at 1:39 AM

    Hi Kendal,

    Thanks for reaching out to Jotform Support. Can you share the email addresses of the recipients who are not receiving the sign documents?

    Once we hear back from you, we can get moving on a solution.

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