App Revisions: Unable to Access Iframe Widgets After Size Change

can you please help revert changes that were made by AI on my app Tiffany's Fly Box? I asked to change iframe sizes to 300 and the app broke. I can't access the widgets to fix myself. Can you please assist ASAP, this app is live...

Thanks,

Robin

Hi Robin,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding your issue with the app "Tiffany's Fly Box" where the iframe size change to 300 caused the app to break and you can't access the widgets to fix it, unfortunately, there is no direct automated way to revert changes made by AI on your app from my side.

However, here are some suggestions you can try to recover or fix your app:

• If you have a backup or previous version of your app saved, try restoring from that version.
• If the app was deleted or broken, check if it is in the Trash in your Workspace. You can restore deleted apps within 30 days from Trash.
• Try disabling the app temporarily to prevent further issues while you troubleshoot.
• If possible, access the App Builder and try to manually adjust the iframe widget sizes back to a working value.

If none of these options are accessible due to the app being broken and widgets inaccessible, you may need to recreate the affected parts or the entire app.

Unfortunately, I cannot directly revert the AI changes or fix the app for you, but these steps may help you regain control.

Let us know if you need guidance on any of these steps.

Give it a try and let us know how it goes.

can a human do it?

Hi Robin,

One of our Support Team members will take it from here to follow up shortly.

looks like I can delete the errored widget but I'll have to delete and fix 56 cases... I'll fix the one now and wait to hear.

Hi Robin,

It's true that unlike the form, a Jotform App doesn't have a Revision History to revert to a specific version. But we can surely guide you and help you work on your app to make it the way it used to. I looked into your App Builder, and saw one of the iframe widgets. You can refer to the screenshot below:

Can you tell us more about the issue when the widgets can't be accessed? Is it in the App Bulder or live? We're unable to check the app since it was disabled because of the issue.

Once we hear back from you, we can help you sort this out.

If you keep scrolling down you will see others that are broken. I've gone ahead to add them all back manually, so thats why that one looks good. Thanks, I'll just restore them all myself.