Login Issue: Unable to Receive Password Reset Link to Access Results

i sent the reset a few times and im not getting a link

Let’s sort that out — sometimes it’s just tied to the account details being used.

To check what’s going on, can you please tell me the email address or username of your Jotform account that you’re trying to reset the password for?

ewcteam0568@gmail.com



According to our records, your email is not on any block or bounce list, and the reset password email is being sent now. Please check your spam or junk folder. Also, consider whitelisting Jotform's sender email or domain to ensure you receive future emails without issues. Here are a few tips to help prevent future email delivery issues:

• You can view your Email Logs to see what's happening with your form emails
• Whitelist Jotform IP Addresses and Domains
• If the issue persists, Setting Up a Custom SMTP to use your own email provider as the sender may help

If you're still having issues with your password, you can follow the steps in the How to Reset Your Jotform Password guide.