Jotform access from a different account

"I lost access to the Gmail account associated with my JotForm account (arfa.consults@gmail.com). I need to transfer my account to a new email address (arfa.consults@proton.me)

need access to this: Patient Demographics

I’m sorry you’re dealing with that — since you’ve lost access to the Gmail address on the account, the best way to regain access or request changes (including ownership or email changes) is to follow the steps in this guide and fill out the form there: Recover Your Jotform Account.

In the form, please clearly mention:

• Your old account email: arfa.consults@gmail.com
• The new email you want to use: arfa.consults@proton.me
• The form or data you need access to: “Patient Demographics”

Once you submit that, our team can verify ownership and help with access or transfer; if you still have any partial access (e.g., logged-in browser), let me know and I can guide you through changing the account email from the settings instead.