I didnt create the account but i have been asked by the charity comitee to try and get us backconnected.

  • C
    Community Cat Carers
    Asked on April 26, 2026 at 6:28 AM

    I didnot create the account but i have been asked by the charity comitee to try and get us backconnected.

    i paid a subscription in 2024. I have no information about any otherpayments that may have been requested by Jotform.

    Regards

    Fabian Salamon

  • Profile Image
    Norwyn Enterprise Support
    Replied on April 26, 2026 at 7:42 AM

    Hello Fabian,

    Thanks for reaching out to Jotform Support. I understand that you have paid for a subscription in 2024 and would like information about your account. When I checked, you have an active Bronze subscription under this email address - cats@communitycatcarers.org.au. This will expire on the 20th of May 2026. Can you tell us what would you like to do with the active subscription?

    Once we hear back from you, we'll be able to move forward with a solution.

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