Agent did not respond to my request to speak to a human

I am experiencing an issue where the agent never responded to my repeated requests to chat with a human agent instead of AI help. I have repeatedly asked to speak to a human, but there was no response from the agent. I need assistance from a human agent urgently.

Hi Lee,

Thanks for using Jotform. I spotted the issue you raised on another thread. One of my colleagues will respond to your question, and you can read the reply there.

Reach out again if there’s anything else we can help you with.