Account Deletion: Unable to Receive Verification Codes for MediaBethel Account

I am not receiving verification codes in the email on file (media.bethelnorfolk@gmail.com) in order to delete the MediaBethel account. We already have a Jotform account and this account was created accidentally. Please help.

I’ve made a few changes to help resolve the problem. The last email to media.bethelnorfolk@gmail.com is currently in a WAITING status, which means it has not been delivered yet. Please allow some time for the delivery process to complete. Meanwhile, you can check your spam or junk folder. If the issue persists, ensure your email settings and form configurations are correct. Here are a few tips to help prevent future email delivery issues:

• You can view your Email Logs to see what's happening with your form emails
• Whitelist Jotform IP Addresses and Domains
• If the issue persists, Setting Up a Custom SMTP to use your own email provider as the sender may help