Email Settings: How to Whitelist Addresses

  • S
    Sharon Carter
    Asked on April 23, 2026 at 11:09 PM

    How do I whitelist

    Page URL: https://www.jotform.com/help/145-whitelisting-jotform-ip-addresses-and-domains/
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    Sheena JotForm Support
    Replied on April 23, 2026 at 11:19 PM

    Hi Sharon,

    Thanks for using Jotform. To whitelist Jotform and ensure that emails from Jotform are not marked as spam or blocked by your email provider, you need to add Jotform's IP addresses and sender domains to your email whitelist. This helps maintain reliable communication and ensures that notifications from your forms reach your inbox. Here are the details you need to whitelist:

    • Jotform Default Email List: noreply@formresponse.com, noreply@jotform.com, returns@jotform.com, noreply@jotmail.com
    • Jotform IP Addresses: 152.160.0.0/16, 23.251.253.0/26, 209.127.149.0/24, 209.127.136.0/24, 212.47.85.0/24
    • Jotform Sender Domains: *.smtp-out.amazonses.com, amazonses.com, email.amazonses.com, formresponse.com, jotform.com, jotform.net, jotform.us, jotmails.com, jotservers.com, s3.amazonaws.com

    Adding these to your email whitelist will help prevent important emails from being filtered out.

    Let us know if you need any other help.

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