Jotform Sign: How to delete or bulk-delete old unsigned or expired entries in All Documents

I need the ability to delete or bulk‑delete old Jotform Sign envelopes in All Documents, especially those that are expired or were never signed. I want to remove these entries completely (not just mark unread or hide them) so my All Documents view stays clean and only shows active, relevant envelopes.” They are just piling on in documents, and it is confusing to distinguish which ones are relevant from the old irrelevant submissions, whether signed or not. If this is not a feature Please make it one because it is kind of absurd to keep things piling up for no reason at all.

Thank you.

Hi LGTC,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding your request to delete or bulk-delete old Jotform Sign envelopes in All Documents, especially those that are expired or never signed, here is what you need to know:

You cannot permanently delete Sign Documents because they are legally binding e-signatures. However, you can move Sign Documents to the Trash section. When a document is moved to Trash, it is canceled and can no longer be viewed outside your account.

Here’s how to move Sign Documents to Trash:

1. Go to your Workspace page and click on Filter. Uncheck everything except Sign Documents to display only Sign Documents.
2. Select the Sign Document(s) you want to remove, click on More, and then choose Move to Trash from the dropdown menu.
3. In the confirmation modal, click on Delete Sign Document to move it to Trash.

Please note that signed documents cannot be permanently purged from the Trash due to legal restrictions.

This process helps clean up your All Documents view by removing access to old or irrelevant Sign Documents, but it does not fully delete them from the system.

If this feature does not fully meet your needs, I understand your suggestion to have a bulk-delete option for expired or unsigned envelopes. Our support team may consider this for future improvements.

Give it a try and let us know how it goes.

I need to delete unsigned documents

Hi LGTC,

One of our Support Team members will take it from here to follow up shortly.

Hi LGTC,]

Looks like that feature isn’t available just yet. I’ve passed your request along to our Developers so they can review it. Whether or not it’s developed, and when, will depend on their workload, how doable it is, and how many other users ask for it too. If/when there are any updates, we’ll update this thread so you’re the first to know.