Account Access: Forgot Password Email Not Received and Request for Temporary Password

I need a temp password to reset

I can help you reset your Jotform password—please tell me the email address or username you use to log in to Jotform.

tmcmullen@medline.com

According to our logs, the reset password email was successfully sent to tmcmullen@medline.com. Please check your spam or junk folder. Consider whitelisting Jotform's sender email or domain to avoid future issues. Also, ensure your email settings are correctly configured to receive these notifications. Here are a few tips to help prevent future email delivery issues:

• You can view your Email Logs to see what's happening with your form emails
• Whitelist Jotform IP Addresses and Domains
• If the issue persists, Setting Up a Custom SMTP to use your own email provider as the sender may help

If you're still having issues with your password, you can follow the steps in the How to Reset Your Jotform Password guide.

Hi Brandon,

Thanks for reaching out to Jotform Support. I checked your email address tmcmullen@medline.com, but it is not linked to a Jotform account. Can you provide the correct email address linked to your Jotform account?

Once we hear back from you, we'll be able to move forward with a solution.