Email response is not working

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    Carlos Roa
    Asked on April 23, 2026 at 1:29 PM

    Email response is not working

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    Podo: Support Specialist
    Replied on April 23, 2026 at 1:30 PM

    I’d like to help with that — what email address are you expecting the Jotform emails to be sent to (the recipient email)?

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    Keenly JotForm Support
    Replied on April 23, 2026 at 1:48 PM

    Hi Carlos,

    Thanks for reaching out to Jotform Support. Aside from the email address our AI assistant asked for, could you also share a few more details about the issue you’re running into? That’ll help us better understand what’s going on and assist you more accurately.

    Thanks for your patience, we appreciate it.

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