File Upload Field: Users can view but cannot download files

  • F
    FC NA
    Asked on April 23, 2026 at 12:33 AM
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    Raymond JotForm Support
    Replied on April 23, 2026 at 12:45 AM

    Hi FC,

    Thanks for reaching out to Jotform Support. Can you explain a bit more about the issue so I can get a clearer idea of what’s happening? For example, where are they trying to download the submissions? Who and what would you like to give them access to?

    In the meantime, if you're trying to share your tables with others so they can see your form data and attachments, you can easily share your Jotform Tables with others using the Share button. Let me show you how:

    1. On your Jotform Submissions Table, click on the Share button on the top-right side of the page.

    2. Click on Share Settings and set your Table’s privacy options.

    3. Now, click on Go Back in the top-right corner of the panel and use the Generated Link or the Invite by Email feature to invite people.

    
File Upload Field: Users can view but cannot download files
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    You can easily revoke the invites you’ve sent to others. Let me walk you through it:

    1. While in Tables, click on the Share button to open Share Table.

    2. Now, click on the avatars/icons of the people you invited next to the Shared with section.

    3. Select the users that you want to revoke the access to by checking the boxes on the left, and click on Revoke.

    4. Then, click on the Yes, Delete button. That’s it, you’re done.

    
File Upload Field: Users can view but cannot download files
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    After we hear back from you, we’ll know what’s going on and how to help.

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