Changing Integrations

Hi, I've just updated my CRM from Mailchimp to Squarespace. I need to shift my integration accordingly. I've tried using the AI but it didn't help. I've gone into my current integrations but it said I didn't have any. Can you help? Thanks

Hi Rachel,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding your need to shift your integration from Mailchimp to Squarespace, it seems that you currently do not have any active integrations listed in your account. This might be why you cannot see the Mailchimp integration to update or change it.

Here’s how you can manage integrations in Jotform:

1. Check your form's integrations: In the Form Builder, go to the Settings tab, then select Integrations on the left panel. This is where you can see and manage your current integrations.
2. To integrate with Squarespace: Jotform does not have a direct CRM integration with Squarespace like Mailchimp. However, you can embed your Jotform store or forms into your Squarespace site. To do this, go to the Publish tab in your form builder, then click the Embed tab to get the embed code. You can then add this code to your Squarespace site using the Squarespace site builder's code block feature.
3. Remove or disable Mailchimp integration: If you had previously set up Mailchimp integration on your forms, you would need to open each form, go to Settings > Integrations, find Mailchimp, and either disable or delete that integration. Since you mentioned no integrations are showing, it might be that the integration was not set up or was removed.

If you want to automate data transfer from Jotform to Squarespace CRM or another CRM, you might need to use third-party automation tools like Zapier or Integromat, which can connect Jotform submissions to Squarespace or other CRM platforms.

Let me know if you need detailed steps on embedding your form into Squarespace or setting up automation with third-party tools.

Give it a try and let us know how it goes.