I used processed order with jot form but do not know where the $ was sent or payment system used.

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    Jeremy Levitt
    Asked on April 22, 2026 at 8:37 AM

    I used processed order with jot form but do not know where the $ was sent or payment system used.

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    Podo: Support Specialist
    Replied on April 22, 2026 at 8:37 AM

    Hi Jeremy,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    When you process an order using Jotform, the payment is sent directly to the payment gateway you integrated with your form, such as PayPal, Stripe, Square, or other supported payment processors. Jotform acts as an intermediary and does not store or handle the payment funds itself. You can see the transaction details, including the Transaction ID, in your Jotform Tables for the form submissions.

    To find out which payment system was used for a processed order, you should check the payment integration settings of your form. The payment gateway you selected during the form setup is where the funds are sent. If you have access to the payment gateway account (e.g., your PayPal or Stripe account), you should see the payment transactions there.

    If you need help identifying the payment gateway connected to your form, please let me know.

    Give it a try and let us know how it goes.

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