deleted pdfs?

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    Laura_Coulter
    Asked on April 22, 2026 at 8:05 AM

    I just recieved this email but have never seen this before? do jot forms delete after some time or is there a reason these are deleting?

    It says your PDF's are ready for download and will be available for 15 day and deleted afterward

    the form is euthansia consent dated april 21 2026

    and says 4444.11mbtotal

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    Podo: Support Specialist
    Replied on April 22, 2026 at 8:05 AM

    Hi Laura,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Regarding the email you received about your PDFs being available for download for 15 days before deletion, this is related to how Jotform handles PDF download links in email notifications.

    When you include a PDF download link in your email notifications, the PDFs are hosted temporarily and the download link is valid for a limited time, typically 15 days. After this period, the PDF files linked in the email are automatically deleted to manage storage and security.

    This means Jotform does not delete your form submissions or stored data after 15 days, but the temporary PDF download links sent via email do expire and the files are removed after that time.

    If you want to keep a permanent copy of your submissions as PDFs, you should download and save them to your own storage before the 15-day period expires.

    Let us know if you need help with setting up PDF attachments or download links in your email notifications.

    Give it a try and let us know how it goes.

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