Unable to Access or Change Email Address Because of Typo on the Registered Email Address

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    Johnathan Bergen
    Asked on April 21, 2026 at 12:37 PM

    I setup my account using the wrong email I can not get into as was a typo and now trying to change the email but can not get into the original email to change to the new email as I never confirmed the original email at the beginning?

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    Anna JotForm Support
    Replied on April 21, 2026 at 12:59 PM

    Hi Johnathan,

    Thanks for reaching out to Jotform Support. If you can’t update your email address because the registered one has a typo and you can’t access the verification email, can you submit the form on the How to Recover Your Jotform Account page, and our team will look into it?

    Reach out again if you have any other questions.

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