General Issues: Experiencing multiple problems using Jotform

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    Will O’connor
    Asked on April 21, 2026 at 8:55 AM

    I am facing all sorts of bugs while trying to use Jotform. I am considering moving all of my form creating and document signing business exclusively to Jotform, but this has not been a positive initial experience at all.

  • Profile Image
    Emre
    Replied on April 21, 2026 at 9:29 AM

    Hi Will O’connor, 

    Thanks for reaching out to us for help. Can you explain a bit more about the issue so I can get a clearer idea of what’s happening?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

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    Will O'Connor
    Replied on April 21, 2026 at 11:10 AM

    Thanks for your reply, but I'm not going to work out a tech support issue on a message board.

    I am interested in upgrading to an enterprise account and have had a terrible experience with this platform so far.

    I need a live agent to call me to provide tech support. Thank you.

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    Shaira JotForm Support
    Replied on April 21, 2026 at 12:05 PM

    Hi Will,

    We handle support requests here instead of by phone. I’ll make sure you get the answers you need. Can you tell me what’s happening?

    After we hear back from you, we’ll know what’s going on and how to help.

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