Phone Number Verification: Code Not Received for Linking

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    mariamilagrosmolina
    Asked on April 20, 2026 at 7:42 PM

    The code never arrives. Phone number is corrrect and I tried multiple times.

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    Podo: Support Specialist
    Replied on April 20, 2026 at 7:42 PM

    Thanks for letting me know, we can look into this. What is the email address you use to log in to your Jotform account?

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    mariamilagrosmolina
    Replied on April 20, 2026 at 7:43 PM
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    Podo: Support Specialist
    Replied on April 20, 2026 at 7:43 PM

    Hi Mariamilagros,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Let me help you with that:

    To add and verify your phone number in Jotform, please follow these steps:

    1. Go to your Account Settings page and click on the Account tab.
    2. Click on Add Phone Number.
    3. Click on the globe icon to choose your preferred country, enter your phone number, and click on Next.
    4. Enter the verification code that has been sent to your phone and click on Next.
    5. Finally, click on Close.

    If you do not receive the verification code, please make sure you have selected the correct country code and entered your phone number correctly. If the issue persists, click Send Again.

    Give it a try and let us know how it goes.

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