User Interface: How to Disable AI Features

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    Davenport_jrad
    Asked on April 20, 2026 at 2:57 PM

    The web experience has always been very clumsy, but now it is overrun with interactive AI garbage, and constant prompts to connect ChatGPT.


    Please allow your users to opt out of this very annoying set of features that is absolutely ruining your UI/UX

  • Profile Image
    Podo: Support Specialist
    Replied on April 20, 2026 at 2:57 PM

    Hi James,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    You can disable certain AI features to improve your experience. Let me show you how to disable the Voice option on your AI Agent to limit communication to text-only:

    1. In AI Agent Builder, click on the Gear icon on the right side of the page to open the Standalone Settings.
    2. Toggle Voice to the Off position.

    User Interface: How to Disable AI Features Image 1 Screenshot 20

    Reach out again if there’s anything else we can help you with.

  • Profile Image
    Davenport_jrad
    Replied on April 20, 2026 at 2:58 PM

    You literally did not answer my question. Please send this request to a human

  • Profile Image
    Podo: Support Specialist
    Replied on April 20, 2026 at 2:58 PM

    Hi James,

    One of our Support Team members will take it from here to follow up shortly.

  • Profile Image
    Ronald JotForm Support
    Replied on April 20, 2026 at 3:59 PM

    Hi James,

    It is currently not possible to disable all the AI assistant or AI features in your Jotform account. While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

    User Interface: How to Disable AI Features Image 1 Screenshot 20

  • R
    Roger
    Replied on April 28, 2026 at 2:52 PM

    Davenport_jrad, I'm not sure which plan you have, but on the Enterprise plan, I seem to be able to go to turn off all the AI features.

    With that said, I know I've turned this off at least once or twice, but it has come back on recently. So, clearly, I need to go make sure my staff know that they should NOT turn on the AI features. Ugh.

  • R
    Roger
    Replied on April 28, 2026 at 2:54 PM

    OK, so it stripped out the link and made my comment look confusing. Lovely. Not sure if this will work, so I'm write it in words and then paste the link…

    Admin Console > Assets > Settings

    Can't wait to migrate to another tool in a few months.

  • Profile Image
    Ronald JotForm Support
    Replied on April 28, 2026 at 3:47 PM

    Hi Roger,

    I’ve gone ahead and moved your other question to a separate thread to keep things tidy, and someone from our Support Team will help you out with it here.

    Let us know if you need any more help.

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