App Store: Accepting coupon or gift certificates

Hello,

Inquiring about the possibility of accepting gift certificates as partial form of payment in our Merchandise store app

Thanks

Hi Rick,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding your inquiry about accepting gift certificates as a partial form of payment in your Merchandise store app, Jotform's current payment integration options primarily support standard payment gateways like Stripe, PayPal, Paysafe, and others for processing payments via credit/debit cards, Apple Pay, Google Pay, and similar methods.

There is no direct built-in feature in Jotform's Merchandise store app to accept gift certificates as a partial payment method. However, you might consider workarounds such as creating custom coupon codes or discount fields in your form to simulate gift certificate usage, but this would require manual tracking and management outside of Jotform's payment processing system.

If you want to explore options for adding payment methods or customizing your store app, you can add payment integrations like Stripe or Paysafe and manage product pricing and discounts through the Product List settings.

Let us know if you need guidance on setting up payment gateways or managing product lists in your store app.

Give it a try and let us know how it goes.

Interesting to note, that more times than not, I'm told something can't be done in JotForm. The work arounds as you call them, require my time and my efforts to figure put and integrate.
And, then that begs the question to be asked, what am I paying a substantial fee each month for?
Perhaps its time to explore different options for our needs...

Hi sonhcorvettes,

While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.