error and unable to submit

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    Prakash_Sheron
    Asked on April 20, 2026 at 5:29 AM

    error and unable to submit Image 1 Screenshot 20

    I can't find any field empty please help me fix this form it seems like a bug

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    Podo: Support Specialist
    Replied on April 20, 2026 at 5:29 AM

    Hi Sheron,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Here’s how to do it:

    1. Open your form in Form Builder.
    2. Click on Settings, then Emails.
    3. Hover over your Notification or Autoresponder, then click Edit.
    4. Check the Email tab and make sure the missing question is included in the email content.
    5. Turn off Hide Empty Fields in the Advanced tab if you want unanswered fields to appear, then Save.

    If the issue continues, you can also delete the current notification or autoresponder and add a new email in the Emails tab.

    Give it a try and let us know how it goes.

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