Jotform API: Retrieve submitted data from expired API key POST requests

"Hi, our JotForm API key expired during an active open house sign-in session today. Three POST requests were submitted to form ID 261003690363046 today April 19, 2026 between approximately 4:45pm–5:15pm CST that would have returned 401 Unauthorized responses. The guest data was in the POST body of those requests. Is it possible for your team to check your server-side request logs for that time window and retrieve the submitted field values?"

Hi ryan,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Jotform account activity logs track account and form actions such as form creation, modifications, deletions, logins, security activity, API key generation and usage, submissions, and email-related actions.

The available information does not include server-side request logs for retrieving POST body field values from requests that returned 401 Unauthorized responses.

Relevant account history options include:

• All Actions to view a complete log of account activity.
• API Key to manage and track actions related to API key generation and usage.
• Submissions to review submission-related activities.
• Emails to review notification and autoresponder activity.

I don't know this information and our support team will handle your request.

Let us know if you have any other questions.

Hi Ryan,

I understand you’re looking to see whether it’s possible to retrieve submissions that may have been stuck in the POST body when the API key expired during your open house sign-in session today. I’ll need to check this internally with our team to confirm what options are available. I’ll get back to you as soon as I have more information to share.

Thank you. Its very important data
Ryan Stonehouse
Developer | Agent
615.812.0066
stonehouserealtyco.com<https: />
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Hi Ryan,

Thanks for your patience while I checked in with the team. Can you review the logs from wherever you're triggering the HTTP requests and confirm whether the data is present there? If it is, you may be able to push it directly from that source.

If you’re unable to find anything on your end, just let us know and I’ll follow up with our developer team to see if they can access the data from their side.