Submission Alerts: Set up notifications for incomplete payments

  • L
    Longton & District M.C.
    Asked on April 19, 2026 at 9:07 PM

    It would be really useful if you could set up an alert for submissions with Incomplete Payments

  • Profile Image
    Kris JotForm Support
    Replied on April 19, 2026 at 9:17 PM

    Hi there,

    Thanks for reaching out to Jotform Support. A notification to send a reminder of incomplete payments is unsupported. Before we raise this to our developers to open a feature request, can you confirm if the notification will be sent to the form owner only, the form user, or both?

    Once we hear back from you, we can help you sort this out.

Your Reply