How to reset my Jotform account's password?

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    Barbara Hall
    Asked on April 19, 2026 at 6:42 PM

    I need a password reset form

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    Podo: Support Specialist
    Replied on April 19, 2026 at 6:42 PM

    Hi Barbara,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Here’s how to reset your Jotform account password:

    1. Go to the Login page and click on Forgot Password.
    2. Enter your username or email, then click on Send Reset Instructions.
    3. Check your email for the password reset message, then click on Reset Password.
    4. Enter your new password, confirm it, and click on Create a New Password.

    You can also reset your password from your account if you are already logged in. On your Workspace page, click your Avatar in the top-right corner, select your name, then open the Account tab and click Reset Password.

    For a visual walkthrough, you can see the video below to directly see the part being explained at 0:13, where the reset flow starts from the login page, and at 0:31, where the email link is used to set a new password.

    Give it a try and let us know how it goes.

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