HIPAA Compliance: Pricing plan

Hello,

I am launching an ABA clinic in the summer and need forms that parents can sign that are HIPAA compliant. This will eventually will be tied to a private microschool that offers integrated therapies to students as well. So clinical as well as educational. Can you tell me if these forms are HIPAA compliant and whether or not they can support ABA therapy, OT, speech, and education?

Hi Charmaine,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Jotform HIPAA accounts are served from an isolated HIPAA system, and when HIPAA compliance features are enabled, your data is migrated to that system. The setup includes additional security measures, and after migration you are directed to sign a Business Associate Agreement (BAA). Once completed, your account, forms, and data are enabled for HIPAA Compliance.

According to the information available, HIPAA compliance features are offered on the Gold subscription and on Jotform Enterprise. The upgrade process also checks your email verification, password strength, and reviews your forms for elements that are not suitable for HIPAA compliance.

For email notifications and autoresponders, Jotform HIPAA can still be used by excluding sensitive healthcare data from emails. Fields that collect health information can be marked as PHI, and PHI fields are removed from the email content when a submission is sent.

The knowledge base does not include information confirming whether specific forms are HIPAA compliant for your ABA clinic or whether they can support ABA therapy, OT, speech, and education in your exact setup. I don't know this information and our support team will handle your request.

Let us know if you have any other questions.

Ok, I guess I don't understand your platform then. There are tiers? Do I need to pay for services? I am a new customer

Hi Charmaine,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Yes, Jotform has tiers. According to the information available, the plans listed are Starter, Bronze, Silver, and Gold.

Do you need to pay? The information available says that Jotform gives you a free plan, and paid plans mainly increase your limits and unlock a few extras for larger teams or organizations. The actual features stay almost the same across free and paid plans.

Here is what the information says about the plans:

• Starter: 5 active forms, 100 monthly submissions, 100 MB space, 10,000 monthly form views, 500 total submission storage, 100 fields per form, 10 monthly signed documents, 1 user per team, 10 monthly payment submissions, HIPAA compliance not available, Jotform branding included.
• Bronze: 25 active forms, 1,000 monthly submissions, 1 GB space, 100,000 monthly form views, 10,000 total submission storage, 250 fields per form, 100 monthly signed documents, 1 user per team, 100 monthly payment submissions, HIPAA compliance not available, Jotform branding not included.
• Silver: 50 active forms, 2,500 monthly submissions, 10 GB space, 1,000,000 monthly form views, 25,000 total submission storage, 500 fields per form, 250 monthly signed documents, 1 user per team, 250 monthly payment submissions, HIPAA compliance not available, Jotform branding not included.
• Gold: 100 active forms, 10,000 monthly submissions, 100 GB space, 10,000,000 monthly form views, 100,000 total submission storage, 1,000 fields per form, 1,000 monthly signed documents, 1 user per team, 1,000 monthly payment submissions, HIPAA compliance available, Jotform branding not included.

The information also says that upgrading your account increases your storage, submissions, form views, fields per form, and signed documents. If you need HIPAA-friendly features, those are available with the Gold plan.

Let me know if you want me to explain which plan would fit your clinic setup best.

Give it a try and let us know how it goes.

So you would have to be GOLD to be HIPAA compliant, correct? What is the cost?

Hi Charmaine,

Yes, according to the information available, HIPAA compliance features are offered on the Gold subscription and on Jotform Enterprise.

For the cost, the information available here does not include pricing details for the Gold plan. It only says that if you subscribe to a yearly plan, you can save up to 20% compared to monthly subscriptions of Bronze, Silver, and Gold plans.

I don't know this information and our support team will handle your request.

Let us know if you have any other questions.

Hi Charmaine,

You can review our pricing plan by logging into your account and going to the pricing tab found at the upper right part of the page or you can click here. Take a look at the screenshot below:

Let us know if you have any other questions.