How to setup SMS/WhatsApp notification conditionally?

If possible, I would also like guidance on:

• Sending SMS or WhatsApp notifications when “Urgent Review” is selected
• Recommended integration (e.g. Zapier or similar)

Hi Sheron,

Thanks for reaching out to Jotform Support. If your mobile network provider allows it, simply find your SMS email gateway on the following list. Then, construct your email address using the following format (number@serviceProvider.com). Replace the number with your mobile number. Example for T-Mobile is this: 3335551111@t-mobile.net.

You can also consider Webhooks integration, but this requires API from your SMS Provider and a custom PHP script that would send the message after submission. You can find an example SMS Notification for Webhook here (See example no. 2).

Let us know if you need any other help.